ShipSaver©

User's Ratings

Price
Service
Claims Handling

ShipSaver Insurance© is provided by inkFrog and managed by Shipsurance©. It is currently integrated within the eBay© Applications section of the eBay.com website and the Etsy.com© website. There is also a standalone Shipsaver.com website.

Shipping Insurance
Coverage is available for U.S. based shipments sent via FedEx©, UPS©, or the USPS©. The coverage limit is $2500.00 per shipment. Since the coverage is managed by Shipsurance©, the underwriter is Lloyds of London©.

The software is directly integrated within eBay©, allowing eBay© sellers to insure their shipments from the familiar eBay.com interface. Insurance coverage is billed through PayPal©.

Pricing
USPS© Shipping Insurance Domestic – $0.79 per $100 of coverage
USPS© Shipping Insurance International – $1.00 per $100 of coverage
UPS© Shipping Insurance – $0.60 per $100 after the first $100 (first $100 included by UPS).
FedEx© Shipping Insurance – $0.60 per $100 after the first $100 (first $100 included by FedEx).

Benefits

  • Integrated with eBay©
  • Integrated with Etsy©
  • Large cost savings
  • Offers actual insurance coverage.
  • Most claims processed within one week.
  • Paperless claims process.

Disadvantages

  • Certain items are not allowed to be covered (exclusions).
  • Certain destination countries are not available for coverage (exclusions).
  • Separate bill for insurance vs. the carriers.

www.shipsaver.com


ShipSaver©4.688888888888930
Private Shipping InsurersShipSaver©ShipSaver Insurance© is provided by inkFrog and managed by Shipsurance©. It is currently integrated within the eBay© Applications section of th…

User's Ratings
Price
Service
Claims Handling
28 positive — 2 negative


58 Responses to “ShipSaver©”

Pages: « 3 [2] 1 » Show All

  1. 38
    Jimmy Says:

    I dealt with a claim filed by the seller on my behalf. Emma R from Shipsaver contacted me in less than a day to request pictures of damaged item and shipping container. Thereafter, I sent the item to get estimates for repair. After submitting to Emma R, the claim was processed lightning fast and I received the refund from seller. This was my first time dealing with Shipsaver and I am overwhelmed at how courteous, quick to reply and truly professional Emma R was with me through the entire process. It was so important that the claim was resolved quickly because the item damaged is an amplifier I purchased via Ebay for my father’s birthday. Thanks to the USPS, the package was dropped so hard, it disfigured the box and subsequently the amplifier. I was so upset at USPS but truly thankful that the seller was kind enough to purchase the Shipsaver insurance policy. The amp is now being repaired and thanks to Shipsaver, I will get the amp in time to gift it to my father. I am very appreciative to have dealt with Shipsaver instead of UPS, FedEx or USPS insurance. I don’t think I would receive the speedy handling and understanding as I did with Shipsaver. Sellers will benefit as well, by using Shipsaver because it will give buyers piece of mind and promote buyer’s confidence.

    Did you find this review helpful? Yes   No

    Feedback: 2 positive
  2. 37
    Jerry Lehman Says:

    This is the 3rd time in about a year that I have had to use ShipSaver insurance and it’s the best little money you can spend unless you just like to give away your big money! So simple, took less than 5 business days to process this last claim, highly recommend ShipSaver! Nothing but thanks goes out to ShipSaver!

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  3. 36
    Richard L. Sheerman Says:

    I was very pleased with all the effort given in receiving my insurance refund.
    I’m especially happy with the extra effort my rep put forth while assisting me.
    Thank You very much,
    Regards,
    Richard (soospeedie)

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  4. 35
    Saxnashville Says:

    Two claims handled quickly and easily. In my brief experience with this service, there were no complaints. Recommended without reservation.

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  5. 34
    Tom Says:

    Fast & Painless.. Thank You!!

    Did you find this review helpful? Yes   No

    Feedback: 1 positive, 3 negative
  6. 33
    G.M Says:

    Anyone who sells on Ebay or Etsy is setting themselves up to fail if they don’t have ShipSaver insurance in their corner! Unscrupulous buyers now have the upper hand, especially with International transactions where USPS tracking will never show completed delivery of a shipment. This is over 90% of the time people! That’s never on USPS First Class International and only select countries on USPS Priority International Parcels.
    If you aren’t covered by ShipSaver Insurance for these inevitable “false” losses, you’re going to have to eat a lot of product in the near future!
    ShipSaver even informs you of which countries you can safely ship to without fear of these losses.
    We insure every parcel we ship with ShipSaver and will continue to do so! The very best and only reliable insurer of Ebay and Etsy shipments is ShipSaver! Give them a chance and you’ll wonder how you’ve ever gotten by without them! GM

    Did you find this review helpful? Yes   No

    Feedback: 2 positive
  7. 32
    Fatboyz Says:

    Had some electronic equipment damaged from shipment and shipsaver process a easy process. once the claim process started it and they received the information required i got my payout within a week of completing the claims process. This was my first claim with any insurance usps or shipcover I was worried because of the poor reviews in the past but it looks like they revamped their system or something because it worked or for me and getting more positive reviews. I highly recommend them compared to usps in terms of pricing and based on reviews usps takes a long time to process claims so it’s a no brainer for me.

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  8. 31
    Ed Bass Says:

    I am very satisfied with the insurance coverage provided for eBay sales

    I especially like to fast and efficient way Emma handles claims.

    The recent change of ship saver format for insuring threw me for a loop
    at first. After using it, I see it is simple to use and if a new person sees it for the first time, they would have no trouble using it.

    My problem was just that is hard to teach an old dog new tricks.

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  9. 30
    Abra Says:
    Price
    Service
    Claims Handling

    I have filed a claim a couple times with Shipsaver, and both times were easy and smooth. Compared to filing a claim with other companies, they are so easy and quick with payment. I always use Shipsaver with any fragile item, and it is so worth it.

    Did you find this review helpful? Yes   No

    Feedback: 2 positive
  10. 29
    Maria Castilleja Says:
    Price
    Service
    Claims Handling

    Thanks Shipsaver, fast & efficient as always. It’s my second time you help me with tne lost items. With this insurance I don’t breake my head thinking if the item will get lost I have to refund a lot of money. I just filled a claim and they take care of everything else.

    Thank you very much,
    Maria

    Did you find this review helpful? Yes   No

    Feedback: 1 positive, 1 negative
  11. 28
    Betty Shake Says:
    Price
    Service
    Claims Handling

    Thanks Shipsaver, fast & efficient as always

    Did you find this review helpful? Yes   No

    Feedback: 2 positive, 2 negative
  12. 27
    Bill Lusby Says:
    Price
    Service
    Claims Handling

    My 1st claim and it was handled professionally.
    Emma R.was extremely helpful.

    Did you find this review helpful? Yes   No

    Feedback: 2 positive
  13. 26
    Larry Says:
    Price
    Service
    Claims Handling

    Very fast claims service. The buyer sent me a picture of the damaged item. I sent it to Shipsaver and the claim was approved in a couple days. Shipsaver deposited the claims amount directly into my PayPal account.
    I sold two glass items and one broke during shipping, while the other one in the same box was fine, the buyer agreed to keep the one and agreed to a partial refund. I refunded the buyer the agreed upon amount and submitted that amount to Shipsaver which they paid, I anticipated problems because it was a little complicated, but there where none, it was very easy. My shipping method was USPS first class international.

    Did you find this review helpful? Yes   No

    Feedback: 4 positive
  14. 25
    Stacey @ TTTOWNPICKERS Says:
    Price
    Service
    Claims Handling

    Just went through a very complicated claims process with a very uncooperative buyer of a very expensive item. Emma R. @ ShipSaver insurance was extremely helpful in completing this claim and getting me the cost of damage repair to the shipped item. This is the second time we’ve actually had to file a claim with ShipSaver and both were settled quickly without any additional problems from the insurer. Try to get this type of service or satisfaction through a USPS or FEDEX insurance claim!
    We now insure every item we sell through Ebay with Ship Saver; this is a very easy process that takes less than a minute to complete. Gives us complete peace of mind over the shipping side of our online business; that part over which we have no real control, other than choosing which shipper to use! Because ShipSaver will cover parcels shipped through any of the major carriers, it’s a no brainer to use them for coverage on all of our shipments! The price for coverage is more than fair and much less than what it would cost to insure through any of the shippers.
    Definately, the best insurer in the business for covering your precious shipments to your valuable customers! Stop wasting time and money with the insurance provided by the shippers! Use ShipSaver and say goodbye to all of your insurance problems! You won’t be sorry you did!
    With all sincerity,
    Stacey @ TTOWNPICKERS

    Did you find this review helpful? Yes   No

    Feedback: 3 positive
  15. 24
    Diane Says:
    Price
    Service
    Claims Handling

    After dealing with a bossy gnarly uncooperative customer, Shipsaver still came through for me. And faster than Ebay, who won’t close the case until a specified date. I am so happy that I don’t have to stop using them. They passed with flying colors. Thanks, Shipsaver!

    Did you find this review helpful? Yes   No

    Feedback: 2 positive
  16. 23
    Maya Says:
    Price
    Service
    Claims Handling

    I’m very pleased with Shipsaver. They’re rates are affordable, and the service is easy to use. I especially appreciate being able to insure my First Class overseas packages, which is something the Post Office doesn’t offer.
    I recently had to file a claim, my first ever after seven years of selling online. Now, I’m even more impressed with Shipsaver. My customer was able to digitally sign the claim form(far more efficient and convenient compared to other insurance companies that require hard-copy signatures). I uploaded the necessary documents which wasn’t any trouble at all. It took only 7 business days from start to finish to receive payment for the claim. Exceptional service …I’ll definitely continue to use Shipsaver and highly recommend them to others.

    Did you find this review helpful? Yes   No

    Feedback: 2 positive
  17. 22
    Tammy Parker Says:
    Price
    Service
    Claims Handling

    I had to file my first claim. It was handled efficiently and was paid/closed out within 1 week. Couldn’t have had a better experience.

    Did you find this review helpful? Yes   No

    Feedback: 3 positive
  18. 21
    rastcoastglamour Says:
    Price
    Service
    Claims Handling

    When I buy insurance for my listed items, one click is enough to enter the contract and purchase insurance for my sold items (and the price paid and the shipper information is already showing in the record0, but when I want to submit a claim, I have to fax or email copies of documents proving that I sold and shipped the item? If the insurer is integrated with Ebay they should have no trouble accessing those documents themselves without making me jump through hoops to collect the insurance. Seems like another unfair trick to make fulfilling their part of the contract easier to avoid.

    Did you find this review helpful? Yes   No

    Feedback: 3 positive, 3 negative
  19. 20
    Dee Says:
    Price
    Service
    Claims Handling

    Make sure that you have the recipient of the package sign the lost pkg form BEFORE you refund their money or you can probably kiss it goodbye. Stamps.com has better customer service, you can actually call and get a live person and they don’t have all of the hassles that this Co. has.

    Did you find this review helpful? Yes   No

    Feedback: 4 positive, 1 negative
  20. 19
    Ebay Vintage Seller Says:
    Price
    Service
    Claims Handling

    Have had a great experience. They handle claims fast and are far cheaper than getting insurance through USPS. Helps ebay sellers sell overseas without worrying.

    Did you find this review helpful? Yes   No

    Feedback: 1 positive, 1 negative

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