Shipsurance©

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Shipsurance Insurance Services, Inc.©, previously Discount Shipping Insurance (DSI), is a private shipping insurance provider. They provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates.

Shipping Insurance
Shipsurance© offers shipping insurance and cargo insurance to all size shippers. They allow low volume shippers to insure with them via their website on a one-by-one basis. Volume shippers can sign up for open coverage and insure all their shipments at a greater discount. Coverage is offered from Lloyds of London©. They also offer coverage through InsurePost.com.

They provide a proprietary reporting software called “eReport” free of charge to their customers. This software allows for electronic reporting with UPS© Worldship©, FedEx© Ship Manager©, Stamps.com©, Endicia© Dazzle, and eBay©.

Pricing
Rates are typically 50%-90% less that the shipping carrier rates.

Benefits

  • Large cost savings
  • Offers actual insurance coverage.
  • Covers all carriers.
  • Claims processed within one week
  • Paperless claims process.
  • Integrated with most shipping systems.
  • Automated “eReport” software suite.
  • Open API for reporting.

Disadvantages

  • Certain items are not allowed to be covered.
  • Certain destination countries are not available for coverage.
  • Separate bill for insurance vs. the carriers.

www.shipsurance.com


Shipsurance©4.778409090909188
Private Shipping InsurersShipsurance©Shipsurance Insurance Services, Inc.©, previously Discount Shipping Insurance (DSI), is a private shipping insurance provider. They provide coverage …

User's Ratings
Price
Service
Claims Handling
84 positive — 4 negative


120 Responses to “Shipsurance©”

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  1. 20
    Leonard S. Kaplan Says:
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    Claims Handling

    I feel uncomfortable making a claim but Shipsurance makes it easy for me. They are fast and friendly. I am exceptionally satisfied with the service and will continue to use Shipsurance and recommend them to my friends and associates. 5 star all the way. A++++

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  2. 19
    Barb Burmeister Says:
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    Service
    Claims Handling

    Had to file 3 claims over the last 18 months. Satisfied with the outcome each time. No long waits like the insurance offered through the major carriers. No sarcastic agents to deal with. All these perks for rates that are at far below the others. Definitely the company to use for eBay sellers. It’s another reason I use Inkfrog to manage my listings. Savings on insurance rates pays for the Inkfrog monthly fee and I still have money left to go towards shipping supplies.

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  3. 18
    Lori Huth Says:
    Price
    Service
    Claims Handling

    Great Prices for Insurance – Easy & Fast Claim Service – Great Communication. I recommend this company to everyone!

    Did you find this review helpful? Yes   No

    Feedback: 1 negative
  4. 17
    Anne Colarusso Says:
    Price
    Service
    Claims Handling

    I just had to file my first claim with Shipsurance and the ladies in the Claims Department were so helpful- they made an otherwise not so nice experience almost pleasant…definitely easier with their help and expertise. I have been able to increase my sales by offering International customers my merchandise. I can only do this because I have Shipsurance. Their rates are reasonable and I give them high marks for their extremely capable claims specialists. Their service is EXCELLENT!!!

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  5. 16
    Robert Rubin Says:
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    Service
    Claims Handling

    Just finished my second claim for overseas, and all I can say are good things.
    Ease of processing, and best of all, the nicest people you could deal with. Wish I had this service with eBay and Pay Pal. Can’t even compare.
    Shipsurance is THE BEST! And makes dealing with customers overseas easy.
    I wish the stars below could go to 10, and I’d vote in all 10.

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  6. 15
    Jennifer Says:
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    Service
    Claims Handling

    I’ve been using Shipsurance for several months, but only just now had to actually file a claim. They’re claim process was simpler than Fedex, and they processed the claim quickly and without any hassle. The rates are very reasonable as well.

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  7. 14
    Kim Guerino Says:
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    Service
    Claims Handling

    Excellent service, quick payment of claims, what more could you ask for? Shipsurance is the VERY BEST! There is no comparison to USPS, Fedex or UPS.

    Did you find this review helpful? Yes   No

  8. 13
    Smidgen Says:
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    Service
    Claims Handling

    Fast Service and very happy with my first claim will and huge savings over all. I will continue to use this A+ service

    Thank You

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  9. 12
    Top Brands Exchange Says:
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    Claims Handling

    I have been using Shipsurance now for about 12 months. There rates are very reasonable and the new Ebay APP makes insuring packages so easy plus they just lowered there rates. I had to make my first claim with Shipsurance and very happy with the service and efficient manner they handled the claim.

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  10. 11
    Ed Gindi Says:
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    Service
    Claims Handling

    This is my first claim with shipsurance…. I submitted the necessary documents and was it taken care of immediately in a friendly professional way. I recommend them highly…..

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  11. 10
    Wooton Treasures Says:
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    Service
    Claims Handling

    Our company has been with Shipsurance for several years and they are truly a 5 Star company, at all levels. They are a great value, claims processing is extremely efficient, and customer service is fantastic. If you are not using Shipsurance, you are with the wrong company.

    Of all the insurance companies I have used (I mean all kinds – including health insurance, condo, car, you name it), this one ranks far and above the rest.

    Shipsurance, you are absolutely the best.

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  12. 9
    Kindred Spirit Design Says:
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    Service
    Claims Handling

    I’ve been with Shipsurance for several years, and am completely pleased with their pricing, coverage, and customer service. On the rare occasion that I’ve had to file a claim, it’s simple and fast to file, and the turnaround time is incredible. I’m extremely happy with this company.

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    Feedback: 1 negative
  13. 8
    Clayton Wallace Says:
    Price
    Service
    Claims Handling

    I find their service convenient and easy to use. It is much faster and less expensive than USPS insurance. The claims process was also easy and I received resolution quickly. The same procedure with the USPS would take months. Highly recommended.

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    Feedback: 1 positive, 1 negative
  14. 7
    Austin Shipping Solutions Says:
    Price
    Service
    Claims Handling

    I have been working with Shipsurance for a few months now and have nothing but a pleasant experience. Our account rep has been very helpful in getting me setup and answering any questions I have. I haven’t had a claim to date (thankfully) but I am sure if and when we do, Shipsurance will be great 🙂

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    Feedback: 1 positive, 2 negative
  15. 6
    BRUCE THUMM Says:
    Price
    Service
    Claims Handling

    i have used shipsurance for about six months now. they have helped me significantly reduce my ship cost to my customers. they are a bargain compared to usps rates. i have used customer service several times and have found them responsive, helpful, knowledgeable etc. i especially like they give me cards to include with all my shipments with proof of insurance by them and what to do in case of a problem. i have also never had a claim. ask me then what i think. lol thanks

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    Feedback: 1 positive, 2 negative
  16. 5
    Blane Embree Says:
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    Service
    Claims Handling

    I can gladly recommend Shipsurance to anybody needing cost saving insurance, easy to use reporting software, prompt claim processing, and an excellent support team. I recently set up a new computer and was having a snag downloading the program for reporting shipments. Not only did they call me back promptly, I got TWO great folks on the phone to get me all hooked up. I am 110% pleased !

    Did you find this review helpful? Yes   No

    Feedback: 2 positive
  17. 4
    Michael Stephens (Record Relics) Says:
    Price
    Service
    Claims Handling

    Shipsurance is a wonderful company! As the owner of an online vinyl record store (www.recordrelics.com) I send packages all over the United States and many other countries. I began using Shipsurance about 3 years ago and can honestly say I am 100% satisfied with their insurance coverage and also with their customer service when I need to contact them. The staff is very quick to help in the event that a claim is filed and very knowledgeable about every question I have ever asked. For parcel insurance needs I would recommend Shipsurance to anybody. Based on my 3 years of experience with them, it would be hard to convince me that there is any other company in the third party insurance business that is as competent as Shipsurance.

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    Feedback: 2 positive, 1 negative
  18. 3
    Craig Neidle Says:
    Price
    Service
    Claims Handling

    I have been using Shipsurance for many years. I am very happy with their services. The prices are fair and very helpful when needed.

    Did you find this review helpful? Yes   No

    Feedback: 2 positive, 1 negative
  19. 2
    Deja-voodoo.com Says:
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    Service
    Claims Handling

    I’ve been using Shipsurance for about half a year. I have had to file two claims with lost overseas shipments. It was relatively hassle free — much easier than with the post office. The rates are much more reasonable than the USPS and I can pass the savings on to my customers.

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    Feedback: 2 positive, 1 negative
  20. 1
    Steve Melvin Says:
    Price
    Service
    Claims Handling

    I have used Shipsurance for a few years and I am happy with their service. It is much cheaper than using USPS.

    Did you find this review helpful? Yes   No

    Feedback: 2 positive, 2 negative

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