Shipsurance©

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Claims Handling

Shipsurance Insurance Services, Inc.©, previously Discount Shipping Insurance (DSI), is a private shipping insurance provider. They provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates.

Shipping Insurance
Shipsurance© offers shipping insurance and cargo insurance to all size shippers. They allow low volume shippers to insure with them via their website on a one-by-one basis. Volume shippers can sign up for open coverage and insure all their shipments at a greater discount. Coverage is offered from Lloyds of London©. They also offer coverage through InsurePost.com.

They provide a proprietary reporting software called “eReport” free of charge to their customers. This software allows for electronic reporting with UPS© Worldship©, FedEx© Ship Manager©, Stamps.com©, Endicia© Dazzle, and eBay©.

Pricing
Rates are typically 50%-90% less that the shipping carrier rates.

Benefits

  • Large cost savings
  • Offers actual insurance coverage.
  • Covers all carriers.
  • Claims processed within one week
  • Paperless claims process.
  • Integrated with most shipping systems.
  • Automated “eReport” software suite.
  • Open API for reporting.

Disadvantages

  • Certain items are not allowed to be covered.
  • Certain destination countries are not available for coverage.
  • Separate bill for insurance vs. the carriers.

www.shipsurance.com


Shipsurance©4.778409090909188
Private Shipping InsurersShipsurance©Shipsurance Insurance Services, Inc.©, previously Discount Shipping Insurance (DSI), is a private shipping insurance provider. They provide coverage …

User's Ratings
Price
Service
Claims Handling
84 positive — 4 negative


120 Responses to “Shipsurance©”

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  1. 40
    Saro.972 Says:
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    Claims Handling

    Extremely pleased! No one Insurance Company can compete with ShipSaver!

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  2. 39
    Ruth Baillie Says:
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    Claims Handling

    I ship to Europe all the time and this provides a cost effective service that I can add to First class mail. Always prompt with their claims – easy and straightforward.

    Did you find this review helpful? Yes   No

  3. 38
    Rich Morin - oldmoney4u Says:
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    Service
    Claims Handling

    Low priced insurance and no problems collecting on claims. Much cheaper than USPS.

    Did you find this review helpful? Yes   No

  4. 37
    Martysmom22 Says:
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    Claims Handling

    Wonderful fast service! I highly recommend it!

    Did you find this review helpful? Yes   No

  5. 36
    Jofer IM Says:
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    Service
    Claims Handling

    EXCELLENT SERVICE!!!

    Did you find this review helpful? Yes   No

  6. 35
    edish-replacments(Ebay) Says:
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    Claims Handling

    I use ShipSaver for all my shipments and can not say enough for there great simple service. After I had ShipSaver for @ 6 months I had a US Postal shipment lost and the Claims dept. processed my request in just a few days. Since it was for $225.00 shipping I sure was nervous about my first claim with them. Was assured from the beginning the would work with me. Over the years with USPS claims have been a terrible part of my business. I ship all over the world and they have put my insurance needs to rest. HW

    Did you find this review helpful? Yes   No

  7. 34
    Dobyman100 Says:
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    Claims Handling

    Shipsurance pulled thru for me. USPS totally destroyed a vintage turntable that was packed like an armoured car. Still dont know how USPS smashed it, but Shipsurance paid the claim in full and I didnt have to deal with USPS. AND, it was cheaper. 5 stars to them!

    Did you find this review helpful? Yes   No

  8. 33
    Dee - VintagechicRose Says:
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    Claims Handling

    I’ve been with ShipSurance since the beginning. The price is unbeatable and they provide me with 5 STAR service! I have filed claims over the years and have always had my paperwork processed quickly, having the check usually within a week or so. Thanks for the great service!

    Did you find this review helpful? Yes   No

  9. 32
    Scott Says:
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    Service
    Claims Handling

    I have been very satisfied with Shipsurance! It is nice to have reasonable insurance rates on international shipments. Sadly, I had to file my first claim for a lost item and the process was easy and quick. They were specific about documentation needed and always replied to my emails. Thank you for this excellent service.

    Did you find this review helpful? Yes   No

  10. 31
    Bev Helton/Bevs Collectibles & Antiques Says:
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    Service
    Claims Handling

    I am absolutely blown away by the excellent service and super quick payment from Shipsurance. As a former licensed insurance agent owning my own insurance business, I have dealt with many companies and claims processes over the years. This was by far the best experience I have had. It was my first claim with Shipsurance and I am so glad I started using them for all my insurance needs for my online antique and collectibles business. Their prices are so reasonable and it is very comforting to be able to insure all my international packages. I hope to do business with this company for the rest of my online career. Thank you so much!

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  11. 30
    Sarah Says:
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    Service
    Claims Handling

    Shipsurance is great! I use them for all my international packages and my more expensive domestic packages. Filing a claim was easy and the customer service was awesome!

    The claim was settled quickly and without trouble.

    Thanks!

    Did you find this review helpful? Yes   No

  12. 29
    Karen Fox Says:
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    Service
    Claims Handling

    I have been insuring with Shipsurance for only a short time.
    The insurance prices are so reasonable compared to the prices of the USPS.
    I find it quick and easy to insure using the shipsurance system.
    I filed my first claim recently. My claims agent was friendly, efficient, and knowledgable. She took care of the claim very promptly.
    It is a pleasure to have Shipsurance and their reasonable rates as a means of insuring international packages.
    I look forward to a long term business relationship with this company.

    Did you find this review helpful? Yes   No

  13. 28
    Svetlana Says:
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    Service
    Claims Handling

    It is with great pleasure I write to acknowledge the high quality of service you have provided. I am very happy with your services AND your responsiveness with lost INTERNATIONAL packages issues. I just wanted to let you know that the service at Shipsurance is FANTASTIC!

    Did you find this review helpful? Yes   No

  14. 27
    MaryAnn Foster Says:
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    Service
    Claims Handling

    Its been 1 1/2 years for my experience with Shipsurance. Customer service is excellent, immediate answers to questions. Claim service is excellent, fast turnaround on claims, convenient emailing of forms, just the absolute best and for the best price! Cant beat it!

    Did you find this review helpful? Yes   No

  15. 26
    Pamela Says:
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    Claims Handling

    Great service. Just started using this company and they are very pleasant and reasonable. Took care of claim in short amount of time.

    Did you find this review helpful? Yes   No

  16. 25
    Brad Says:
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    Claims Handling

    This was my first claim I’ve ever had to file. It was handled very quickly even though it was filed during the holiday season. It salvaged a relationship with an international customer. I’m pretty happy with Shipsaver. I just wish their maximum coverage were higher, and that they would insure bullion. Except for that, well done!

    Did you find this review helpful? Yes   No

  17. 24
    Sophiejolin Says:
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    Claims Handling

    Filing a claim was never an issue. It was hassle free.
    100% satisfied with the service. I will continue their service.

    Did you find this review helpful? Yes   No

  18. 23
    Dave Says:
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    Claims Handling

    Been using for about a year now. Had to file 3 claims. All three were files and paid within about 3 days. Great to deal with and MUCH less expensive then USPS. I advise anyone who ships to use it

    Did you find this review helpful? Yes   No

  19. 22
    cybergrannie's attic Says:
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    Claims Handling

    I have received excellent service in all areas when dealing with this company. I have filed one claim and it was really hassle free: quick response in all matters and fast completion.
    I would not hesitate to recommend this company for all your shipping insurance needs.

    Did you find this review helpful? Yes   No

  20. 21
    Jenelda Puzzo Says:
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    Service
    Claims Handling

    I am very, very pleased with Shipsurance. The savings, customer service and claims service are outstanding and hassle free. So glad Inkfrog made this available.

    Did you find this review helpful? Yes   No

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