Shipsurance©

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Claims Handling

Shipsurance Insurance Services, Inc.©, previously Discount Shipping Insurance (DSI), is a private shipping insurance provider. They provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates.

Shipping Insurance
Shipsurance© offers shipping insurance and cargo insurance to all size shippers. They allow low volume shippers to insure with them via their website on a one-by-one basis. Volume shippers can sign up for open coverage and insure all their shipments at a greater discount. Coverage is offered from Lloyds of London©. They also offer coverage through InsurePost.com.

They provide a proprietary reporting software called “eReport” free of charge to their customers. This software allows for electronic reporting with UPS© Worldship©, FedEx© Ship Manager©, Stamps.com©, Endicia© Dazzle, and eBay©.

Pricing
Rates are typically 50%-90% less that the shipping carrier rates.

Benefits

  • Large cost savings
  • Offers actual insurance coverage.
  • Covers all carriers.
  • Claims processed within one week
  • Paperless claims process.
  • Integrated with most shipping systems.
  • Automated “eReport” software suite.
  • Open API for reporting.

Disadvantages

  • Certain items are not allowed to be covered.
  • Certain destination countries are not available for coverage.
  • Separate bill for insurance vs. the carriers.

www.shipsurance.com


Shipsurance©4.778409090909188
Private Shipping InsurersShipsurance©Shipsurance Insurance Services, Inc.©, previously Discount Shipping Insurance (DSI), is a private shipping insurance provider. They provide coverage …

User's Ratings
Price
Service
Claims Handling
84 positive — 4 negative


120 Responses to “Shipsurance©”

Pages: « 6 5 4 [3] 2 1 » Show All

  1. 60
    Abe Says:
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    Service
    Claims Handling

    Make sure you read all there fine prints before using them. I just got refused on 2 claims since they claimed that once tracking updates the package reaches a certain country they do not insure it past that point.

    Bottom Line. Cheaper Insurance = Cheaper service. I paid 80% less and got nothing for it.

    FYI – I never got refused for a STAMPS.COM claim

    Did you find this review helpful? Yes   No

    Feedback: 3 positive
  2. 59
    Randy Owens Says:
    Price
    Service
    Claims Handling

    I have used this great service for around a year, and filed my first claim recently. It was quickly handled as soon as the correct forms were submitted, much faster than regular USPS insureance. I reccommend this service to anyone that ships either domestically or internationally.
    thanks and best wishes
    Randy Owens

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  3. 58
    Jim C Says:
    Price
    Service
    Claims Handling

    It has been nearly 6 years since I switched to using exclusively Shipsurance.com for both our eBay and merchant website parcel insurance, and it is one of the best business decisions I have ever made.

    We ship worldwide, and when we switched to Shipsurance, our shipping insurance went from being a high-maintenance expense to a low-maintenance money saver.

    Shipsurance.com is simply THE BEST:

    • Their rates are ultra competitive; you will be amazed at the savings.
    • Simple to buy; I type in the desired amount when printing shipping labels.
    • International insurance coverage is also available at great savings.
    • The ultimate in convenience; no waiting in line at the Post Office, ever.
    • Reporting is a breeze; a multitude of options, all of them user-friendly.
    • Filing a claim is painless; a simple form that is easy to complete.
    • Claims are paid quickly; no long waits, no run-arounds.
    • I had always highly recommended Shipsurance. Now I get paid for referrals!
    • Questions? They have real people who will answer all of your questions.

    Shipsurance saves me both time and money, and is hassle-free. As a former customer service professional I have very high standards for service providers. I give Shipsurance the highest recommendation, without reserve.

    Switch to Shipsurance; it’s one of the best business decisions you will ever make.

    Jim C.

    Did you find this review helpful? Yes   No

    Feedback: 1 negative
  4. 57
    Del Says:
    Price
    Service
    Claims Handling

    Very please with Shipsurance. Fair prices and friendly. Very quick turnaround on claim paperwork. Check released right away. The highest rating for this Company. Thanks for being there.

    Did you find this review helpful? Yes   No

  5. 56
    sharpiemarker Says:
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    Service
    Claims Handling

    Wow, what a great asset to shipping with USPS first class intl. Insurance service at an inexpensive price, with unheard of super fast n’ easy claims processing and reimbursement. And attentive customer service communication, to boot! Awesome!

    Did you find this review helpful? Yes   No

  6. 55
    Gavel_ox Says:
    Price
    Service
    Claims Handling

    I have been purchasing this insurance for a few months. I had one small claim and it was handled very quickly. The person that handled my claim was very helpful.
    I will use this insurance again.
    Thank you.

    Did you find this review helpful? Yes   No

  7. 54
    Hart Caparulo Says:
    Price
    Service
    Claims Handling

    I’ve had nothing put positive experiences with this fabulous company. Doesn’t get better than great rates and great service!

    Did you find this review helpful? Yes   No

  8. 53
    Diana Kinkelaar Says:
    Price
    Service
    Claims Handling

    Being able to purchase insurance on international first class mail is a real plus. This is something USPS does not offer. Once all the information was submitted the claim was paid in less than a week. The cost of the insurance is quite reasonable. I insure every item I sell on ebay. Thank you for a job well done. Plus you can talk to a live human being here in the states with any questions or concerns. 5 stars all around.

    Did you find this review helpful? Yes   No

  9. 52
    PPSeller Says:
    Price
    Service
    Claims Handling

    Great service. Covers me for less.

    Did you find this review helpful? Yes   No

    Feedback: 2 positive, 3 negative
  10. 51
    Bob Smyntek Says:
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    Service
    Claims Handling

    Excellent company to deal with. I use Shipsurance for my international shipments. Fast, friendly service. They have a knowledgable customer service staff and a an easy to use claims service when it’s needed.

    Did you find this review helpful? Yes   No

    Feedback: 2 positive, 1 negative
  11. 50
    mandh2 Says:
    Price
    Service
    Claims Handling

    I had my first claim after almost 2 years of using their services and was very pleased at the professional and clear way of seeing how the process worked via email. Their rates are reasonable and customer service is excellent as well. I highly recommend Shipsurance.

    Did you find this review helpful? Yes   No

    Feedback: 7 positive
  12. 49
    M Powell Says:
    Price
    Service
    Claims Handling

    Extremely satisfied. Could not ask for better service. Very quick turn around from submitting all requested documentation to them.

    Beats dealing with USPS any day of the week.

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  13. 48
    G Anderson Says:
    Price
    Service
    Claims Handling

    When I was notified by my buyer their item was damaged on receipt, I was a little aprehensive about filing a claim. As any new process, it took a little extra effort to read through and follow the directions. But the instructions were clear and easy to follow. The claim was paid in full only a few days after the last of the required (and needed) information was submitted. I was very pleased.

    Did you find this review helpful? Yes   No

    Feedback: 2 positive
  14. 47
    Pineview62 Says:
    Price
    Service
    Claims Handling

    I submitted a claim for damage to a package I mailed to South Africa. The claim was paid in full three days after all the information was submitted. It took USPS 6 months to pay a claim. I have been using Shipsurance for 15 months and I find their prices for local and international shipping very reasonable. I’m a happy customer!

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  15. 46
    Jennifer Norman Says:
    Price
    Service
    Claims Handling

    I have used Shipsurance for all my insured transactions. This is my 3rd claim and it is a hassle free and Excellent service. Plus the cost is quite inexpensive.

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  16. 45
    Jessica Says:
    Price
    Service
    Claims Handling

    Very happy,quick money back processing! Thank you

    Did you find this review helpful? Yes   No

  17. 44
    Clark Childers Says:
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    Service
    Claims Handling

    I started with this insurance company in January of 2011 and had my first claim in April. Every transaction to date has been easy, fast and painless. The claim was paid less than 2 days after they received the paperwork I submitted. A seller could not ask for more…fair prices and easy to use and fast claim payment. Many thanks.

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  18. 43
    brenda anderson Says:
    Price
    Service
    Claims Handling

    nice and easy, the way I like it, no hassles, a fast claim process . nice friendly staff.

    Did you find this review helpful? Yes   No

  19. 42
    Gerry Travillian Says:
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    Claims Handling

    I am very pleased with the professionalism and efficiency throughout the entire claim process. I also appreciate the consideration given to my bidder. I have used this service for several months now, and this is the first claim that I have collected. Even with my being new to this, it went smoothly. Thank you very much!

    Did you find this review helpful? Yes   No

    Feedback: 1 positive
  20. 41
    Silverline54 Says:
    Price
    Service
    Claims Handling

    I have used ShipSaver for about a year and have wondered if their service was as good as their prices. Unfortunately, I had a shipment stolen and had to find out. The procedure was very straightfoward and simple. I received reimbursement within just a few days. Five Stars for this kind of service!!!

    Did you find this review helpful? Yes   No

    Feedback: 1 positive

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