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UPS – United Parcel Service©

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Claims Handling

Founded in 1907 as a messenger company in the United States, UPS© has grown into a $49.7 billion corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS© is a global company with one of the most recognized and admired brands in the world. We have become the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

Shipping Insurance
UPS© offers declared value coverage to their customers and provides $100.00 of liability coverage on all shipments free of charge. They also offer insurance services through a subsidiary; UPS Capital©

Pricing
Retail rates are $0.90 per $100.00 of coverage. Their minimum cost is $2.75.

Benefits

  • Integrated with UPS© software & waybills.
  • Simple to add coverage as it is part of their waybills and software systems.
  • $100.00 of free liability coverage.
  • Billion dollar company


Disadvantages

  • Rates can become very costly with volume.
  • Claims process can be tedious.
  • Certain claims handled by external claims company
  • Not “insurance”; Offers declared value coverage.
  • Coverage for UPS© shipments, only.

 


UPS – United Parcel Service©2.754
Shipping CarriersUPS – United Parcel Service©Founded in 1907 as a messenger company in the United States, UPS© has grown into a $49.7 billion corporation by clearly focusing on the goal of enabl…

User's Ratings
Price
Service
Claims Handling
2 positive — 2 negative


5 Reviews for “UPS – United Parcel Service©”

  1. Michael K. Creel says:
    March 26th, 2016 at 1:54 pm

    I use USPS whenever possible, they seem to be the mos honest of all the carriers. I would have to place UPS at 2nd. I’ve never had an issue with them, but they tend to be tad bit arrogant, but nothing like FedEx. FedEx is the most dishonest company on the planet. I would grab a random person and pay them to deliver my package before I would let FedEx with 500 yards of my packages. I’m rating FedEx below.

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    Feedback: 1 negative

  2. Tom says:
    October 12th, 2012 at 4:03 pm

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    Service
    Claims Handling

    UPS breaks your shipped items, and refuses to pay the claims, no matter how much insurance you purchased.

    They are running a fraudulent insurance scam.

    DO NOT ship ANYTHING by UPS.
    Complete scam.

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    Feedback: 2 negative

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  3. matthew bashover says:
    November 3rd, 2011 at 11:24 am

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    Service
    Claims Handling

    So called insurance, handles by Crawford Co., will not pay for grossly mishandled damaged items base on technicalities in packing totally unrelated to damages. This is our first claim in 25 years of using UPS, and we now wonder why we ever insured with them. We are switching all of our shipping to FEDX.

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    Feedback: 1 negative

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  4. Elevator Parts says:
    May 11th, 2010 at 11:37 am

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    Claims Handling

    I have shipped with UPS for 10 years now. They do a good job. Their insurance is not great, but I rarely have problems. I stick with them becasue FedEx won’t match their pricing.

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  5. Patrick says:
    May 5th, 2010 at 10:34 am

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    Claims Handling

    I use UPS to ship my laptops. They do an ok job, but and handled my one claim fairly.

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